Password Issues

Desktop Intelligence and InfoView do check your password when you log in. However, you must be sure to use the password change application to synchronize your Data Warehouse, Business Objects and Business Objects DB Credentials each time you change your Data Warehouse password. (The same applies if you are using Business Objects to query other Oracle databases, such as Penn Community.) If your passwords are not synchronized, your query attempts will return errors:
    • If you check only the Business Objects boxes in the PassWord Changer application, and not the Data Warehouse and other database boxes, when you submit a query you will get a message saying your access is denied for password errors.
    • If you check the database boxes (i.e., Data Warehouse) and only one of the Business Objects boxes, you will get this error:
      Connection or SQL sentence error: (DA0005)
      Exception: CS, Unexpected behavior
The resolution for all of the above situations is to go to the password change application and reset your password, and be sure to check ALL of the boxes.